Worcester 26cdi XTRA advice?

[richardmac]

Hello everyone,

Currently no hot water or central heating with my Worcester 26cdi XTRA.

It's making clicking noises and then a loud scraping noise when trying to ignite.

I've taken a video of problem, any ideas what might be wrong?
View: https://youtu.be/rDk2PxmsXIw


Any ideas of what might be wrong would be appreciated.

 

[Gasmk1]

yes you pump has probably failed you need a gas safe engineer to come out and rectify