What to install, heat only...

[London Gas]

Boys and girls, I have a boiler to install next week, it will be a heat only, customer doesn't want a Vaillant (all I fit typically) as their neighbour had one and got charged for a call out which wasn't repaired under warranty for reasons unknown, but that leaves me out of my comfort zone. House is a three bedroom, 8 radiators and a 150L indirect cylinder, I have been looking around and I am either going to go for possibly Main 18KW as I very rarely have issues with them any one else got any suggestions? Only issue is they only offer a 2-3 year warranty, I would like to avoid Worcester if possible.

 

[ShaunCorbs]

Viessmann

Open vent or sealed 100-w

 

[Harvest Fields]

New Vokera evolve looks good but not fitted one myself. I’m normally like you and a Vaillant only man.

 

[king of pipes]

I have just started fitting Intergas boilers and i like the way they are put together and the long warranty offered , worth a look but if your not convinced stick with what you know bud . cheers kop

 

[townfanjon]

Viessmann compact everytime

 

[Last Plumber]

I would try and convince them to have a Vaillant that is installed correctly with the seven year warranty valid.
There must have been an issue with the installation for Vaillant to charge.
I have been installing Vaillant commercial and Domestic for a long time. For the handful of times I have called an Engineer out under warranty, there has never been a chargeable visit.

If I did have to choose another I would Probably choose BAXI to be honest. Maybe Viessmann.

Has anyone joined the ATAG bunch?

 

[Harvest Fields]

I agree with above, apart from the Baxi paragraph. . Fitting my first ATAG on Tuesday.

 

[Last Plumber]

I agree with above, apart from the Baxi paragraph. . Fitting my first ATAG on Tuesday.

I used to use BAXI years ago that's why I said those but I have not looked at one in a while. I stopped using them because of the problems and poor quality but I have heard good things since.
I will be sticking with Vaillant myself.

Will you let us know how you went on with ATAG?

 

[Harvest Fields]

I used to use BAXI years ago that's why I said those but I have not looked at one in a while. I stopped using them because of the problems and poor quality but I have heard good things since.
I will be sticking with Vaillant myself.

Will you let us know how you went on with ATAG?

Will do.

 

[king of pipes]

I have the economiser 27kw in my place its fine a bit noisey if i am honest more like a small commercial boiler , finding it hard to sell another though due to cost , weather comp didnt do it for me property was not warm enough in hindsight should have fitted the 35kw for extra hotwater . cheers kop

 

[Harvest Fields]

I have the economiser 27kw in my place its fine a bit noisey if i am honest more like a small commercial boiler , finding it hard to sell another though due to cost , weather comp didnt do it for me property was not warm enough in hindsight should have fitted the 35kw for extra hotwater . cheers kop

Don’t tell me things like thatits booked in for next week.

 

[AWheating]

Fit a WB if she's worried about being charged by manufacturers attendance

 

[Harvest Fields]

Vaillant’s customer care is absolutely spot on. As long as the installer has done his job properly.

 

[AWheating]

Don't they hold your customers money to charge if user error? They also sell your customers details to large companies without your permission from memory

 

[AWheating]

They make ok boilers tho

 

[Harvest Fields]

Don't they hold your customers money to charge if user error? They also sell your customers details to large companies without your permission from memory

Never experienced any of that

 

[ShaunCorbs]

Don't they hold your customers money to charge if user error? They also sell your customers details to large companies without your permission from memory

Think your thinking of ideal

 

[London Gas]

I have been looking an Intergas the warranty sounds good and the suppliers seem to sell loads of them but I don't know too much about them value for money seems great.

 

[ShaunCorbs]

The only problem I found with intergas is parts availability and if anything goes wrong there repair engys are hard to come by / non existent in my area

 

[London Gas]

By looking at them, it doesn't look like a whole lot can go wrong, but then again heat only boilers are heat only boilers not much to them, if it was a Combi I would be more inclined to stick to Vaillant.

 

[king of pipes]

Try one i think you would be pleasantly suprised it can be used for so many applications, its the only combi boiler that can be used on a open vented system so no worrying about buried pipework but still has 13+litres a minute hotwater clever and if the pump fails you still get hotwater . cheers kop

 

[AWheating]

Think your thinking of ideal

Nah def vaillant, they now have a box that if you don't tick they sell customers details to companies like homeserve. they charge for call outs like ideal aswell

 

[ShaunCorbs]

Nah def vaillant, they now have a box that if you don't tick they sell customers details to companies like homeserve. they charge for call outs like ideal aswell

That's bad very bad

 

[London Gas]

Yeah, I hear bad things about their after sales every day, I think I'm just going to stick a Worcester in, can't really go wrong.

 

[AWheating]

They charge over £100 for a false call out so a good profit making venture, Worcester just take it on the chin. Speaks volumes.

 

[Harvest Fields]

Nah def vaillant, they now have a box that if you don't tick they sell customers details to companies like homeserve. they charge for call outs like ideal aswell

Never seen that box?

 

[Harvest Fields]

They charge over £100 for a false call out so a good profit making venture, Worcester just take it on the chin. Speaks volumes.

Even if they do charge that for a fake call out. If you are the installer and your the first point of call And you have diagnosed a faulty part why would the customer get a charge?

 

[jtsplumbing]

Baxi EcoBlue easy install.

 

[London Gas]

Ok so went with a Worcester and discovered the wiring is very different to the Vaillants I typically install, these require the pump to be wired in directly, going back tomorrow to finish off the wiring as what was there just won't work I'm sure I should have realised this prior but I didn't.

With these am I correct to think that they need their own permanent live, then the live and neutral from the pump via the wiring centre to the boiler as well as a switch live? That's what I have made from the instructions .

I have a two channel programmer there currently so I am going to have to steal its wire for the pump and put wireless controls in or move the programmer to the airing cupboard closer to the centre.

 

[ShaunCorbs]

Yes they require permanent live

So

Lne
Switch live
And pump live

That's the min you can get away with (5 cores)

Where's the prog atm ?

 

[London Gas]

So I was right in what I said then?

You would jump off the pumps live and neutral from the wiring centre?

 

[ShaunCorbs]

So I was right in what I said then?

You would jump off the pumps live and neutral from the wiring centre?

Normally I wire the pump live into the boiler and take the neutral from the wiring centre

Where's the prog atm ?

 

[London Gas]

Programmer is directly next to boiler, but I need to use its wire otherwise its just going to be a head ache to run the wire.

You would only wire the pump to the boiler? So the boiler would get its power via the boiler on the pump wiring section? Not to the centre at all?

 

[ShaunCorbs]

Programmer is directly next to boiler, but I need to use its wire otherwise its just going to be a head ache to run the wire.

You would only wire the pump to the boiler? So the boiler would get its power via the boiler on the pump wiring section? Not to the centre at all?

Could you use its lne ?

So then it's just two cores

Pump l and switch

 

[London Gas]

The boiler has a LNE from the previous one as well as theres a programmer there so I was going to keep the LNE and use the five core for the pump and SL and then move the programmer next to the centre.