The Renowned Company of Bodge'it and Scarper Ltd.........

[Last Plumber]

@Last Plumber @YorkshireDave , we are all on the same wavelength guys do you fancy joining forces and running this country. Piece of **** !!!!
“ up the Town “

Yes.
There will be changes!
Many will disapprove.
Many will cower in the face of adversity.
Many will fall by the wayside.
Yet we will emerge victorious and the nation will grow strong once more.
A nation lead by Plumbers!

 

[Welder]

The poor quality workmanship we see more and more often, is a symptom of a larger societal problem. As Townfanjon indicates, this is not just in trades.

I notice more and more when dealing with people, that as long as they smile and say all the right things, it does not seem to matter if they do not actually do what they're supposed to do. If you dare to be annoyed by their lack of competence, you will be labelled as 'aggressive'. This in turn gives them the right to refuse to interact with you...

That is a fairly new development I think, or am I just getting older?

Point 1.
I believe the poor workmanship is because so few have anything better to measure against! Manus produce sh1te so we simply get used to sh1te. People, in my view, have largly either forgotten what quality means, simply given up or, more likely, been convinced by media that either no such thing exists anymore or that it is beyond the reach of all by the hyper rich. We know that to be untrue.

Point 2.
This is because they have not been taught to empathise. To put themselves in your shoes and to feel what its like to be let down. Companies have talked about service since the early 70's but what they have always really meant is ticking boxes. They NEVER take into account how they leave people feeling and its how we are left 'feeling' that determines whether we return as customers.

Point 3.
As one grows older one certainly becomes both far less tolerant and a little more wise in that one understands what is really important. The trouble is that the younger generation think we fit for nothing but the knackers yard

 

[Welder]

Time for a beer chaps?

 

[Last Plumber]

I believe the poor workmanship is because so few have anything better to measure against!

Is that in part due to self employment being popular? i.e. most apprentices only work alongside one or two people whilst learning as opposed to times past when there were fewer companies but they employed many more. That meant you would work with many and experience different standards.
Maybe it is to do with the sectioning of the trade? I know for example through witnessing it, that people can obtain Gas qualifications now that 'enable' them to go and work on say, a Hospital Gas installation. That would be laughable years ago but now it's easy done, I have seen it.
In less than a week you're a 'competent Commercial Gas fitter'. Personally I think that's wrong, dangerous and a large risk. It takes years to gain the knowledge and skill to be 'competent' at that kind of work.

This is because they have not been taught to empathise. To put themselves in your shoes and to feel what its like to be let down.

I agree. It is also because they hardly ever suffer the consequences of failure or disappointment. It is like the 'every kid gets a trophy day' on the Simpsons.

The trouble is that the younger generation think we fit for nothing but the knackers yard

That's because they know everything lol.

 

[Welder]

Thing is, when you're young you're invincible. We have all said to ourselves when our elders explain things, "silly old sod what do you know!" However, as you age you realise that you are not the oasis of knowledge you thought you were. You realise that the more you know, the more you realise you know nowt (in the scheme of things).

I suppose it takes a little of the wisdom of age to understand how vast knowledge is and how, as much as anyone can experience, we represent but a single drip in an ocean of understanding.

IMHO a lot of this is due to no one having succession planning - that thing where you work with someone who's done the job and who passes on their collective knowledge.

By simply dumping that accumalated knowledge (cos it costs too much!!) it means that every new person has to start literally from scratch. Every single new person goes through an identical learning curve which is, ironically, extrememly wasteful, ineffecient and stressful and therefore far more expensive than succession planning could ever be.

The most wasteful aspect of it is that, over time, historic knowledge gets lost which of itself means that things like product developments end up cycling too. Seen and experienced that!

All in all, to not put too finer point on it, it's an absolute crock of sh1te and bosses need their bloody heads banging together. As a shareholder, I'd be holding them to account and demanding to know why they never ever learn from what has gone before, from previous lessons? That might make the wassocks sit up and review!

 

[hammers4spanner]

Exactly that Dave everything cycles and yet no one ever learns

 

[SimonG]

Cracking thread


Best read on this forum in years

 

[WaterTight]

Anyone now a cheap source of flexis?