Telford Tempest cylinders

[gmartine]

Anybody have anything good to say about them? Client wants to use one as he says "someone recommended them". Spec looks ok with lifetime warranty but a few on trust pilot say they don't honour it so who really knows.

Telford Tempest 200 Litre Unvented Indirect Cylinder

UK Manufacturing at its best, the Telford Tempest is Telford's flagship cylinder made from some of the highest grades of stainless steel on the market today, up to 40% thicker than some products. Lifetime Cylinder guarantee 2 years guarantee on components High density insulation WRAS approved...

www.discountheating.com

Telford Group is rated "Excellent" with 4.3 / 5 on Trustpilot

Do you agree with Telford Group's TrustScore? Voice your opinion today and hear what 80 customers have already said.

uk.trustpilot.com

 

[ShaunCorbs]

Don’t go pre plumbed port valves are rubbish other than that had no issues other than a few expansion vessels go bad after 5-6 years

 

[Stef]

Anybody have anything good to say about them? Client wants to use one as he says "someone recommended them". Spec looks ok with lifetime warranty but a few on trust pilot say they don't honour it so who really knows.

Telford Tempest 200 Litre Unvented Indirect Cylinder

UK Manufacturing at its best, the Telford Tempest is Telford's flagship cylinder made from some of the highest grades of stainless steel on the market today, up to 40% thicker than some products. Lifetime Cylinder guarantee 2 years guarantee on components High density insulation WRAS approved...

www.discountheating.com

Telford Group is rated "Excellent" with 4.3 / 5 on Trustpilot

Do you agree with Telford Group's TrustScore? Voice your opinion today and hear what 80 customers have already said.

uk.trustpilot.com

Ive been looking into them too and seeing the same mixed reviews. I like the fatter shorter sizing and reheat times though.

 

[EvilDrPorkChop]

They will replace if they've been fitted correctly, Benchmark filled in and Serviced every year. Like all other Manufactures. They replaced a 3 year old leaking one within a week but wouldn't cover the labour cost to replace.

 

[ShaunCorbs]

They will replace if they've been fitted correctly, Benchmark filled in and Serviced every year. Like all other Manufactures. They replaced a 3 year old leaking one within a week but wouldn't cover the labour cost to replace.

thats a bit bad should be like for like swap under warranty

 

[EvilDrPorkChop]

thats a bit bad should be like for like swap under warranty

I know, I tried to argue it and the customer did. Their excuse was it was warranty on the shell only so they wouldn't contribute towards the labour.

Worst bit was it should have been a straight swap but the connections were 50mm different on a couple so had to alter some pipework too!

 

[ShaunCorbs]

I know, I tried to argue it and the customer did. Their excuse was it was warranty on the shell only so they wouldn't contribute towards the labour.

Worst bit was it should have been a straight swap but the connections were 50mm different on a couple so had to alter some pipework too!

thats naughty bet it was the last nail in the coffin that day

 

[EvilDrPorkChop]

thats naughty bet it was the last nail in the coffin that day

Yep, luckily it was for a customer who was quite understanding and paid me for my time to swap it. Luckily the original wasn't leaking bad but crusted up by the base.

 

[Stef]

thats a bit bad should be like for like swap under warranty

And three years isn't that old either. A bit soon to be leaking.

 

[ShaunCorbs]

And three years isn't that old either. A bit soon to be leaking.

tbh these days i find there are more manufacturing defects around the thing that matters is how the company deals with it

 

[Stef]

tbh these days i find there are more manufacturing defects around the thing that matters is how the company deals with it

So that's a negative for Telford then. Same kind of (admittedly limited) negative reviews I read online regarding customer service.

 

[EvilDrPorkChop]

And three years isn't that old either. A bit soon to be leaking.

Yep as Shaun says too.

I’ve had a MegaFlo leaking at 4 year old. So doesn’t just affect the budget brands.
[automerge]1600984099[/automerge]

So that's a negative for Telford then. Same kind of (admittedly limited) negative reviews I read online regarding customer service.

To be fair to them they replaced mine. But yeah they aren’t the easiest to deal with. Although MegaFlo charge £270 to come out and inspect before any warranty claim I believe. Where Telford just sent a new cylinder out and collected the old one for pressure testing.