NEW BALL VALVE Cost me £80 Supplied and Fitted??

[slickbone]

Hi all,

I have a house on let and the tenants have said the toilet keeps filling and letting water run through. Through my estate agents that deal with my property, they sent out Crafton Maintenance who charged me £60 for the call out charge and supplied and fitted the Ball valve unit for £20.

Does anyone know if the the supply and fitment of the Ball Valve costs £20 because I think its steep! Looking online the part should cost around £10.

Also how long does it take to replace. I would have thought about 20 minutes.

Any comments welcome.

Cheers!

 

[townfanjon]

Do you know the exact ball valve they fitted or are you guessing ?
They all vary in price. I rushed into a plumbcenter one day last week ( not one where they know me ) and got ripped off at 18.90 + vat , I wasnt happy.

 

[Paulplumb]

Sounds A good price to me. Take cost of running a business out, parts, minus tax and wages and then it has to be guaranteed for 12 months. No doubt the letting agent have their fingers in the pie somewhere too. Not having a pop but out of curiosity slickbone how much do you think you should have paid?

 

[SimonG]

£80 supplied and fitted! That's cheap

Doesnt matter wether it took 5 minutes or an hour. There would have been a minimum labour charge.

£20 for the part is cheap. By the time you take off the 30% mark up and 20% vat its about there for a decent valve.

Just re read your post. The agent will have stuck some on.

 

[mfgs]

Sounds about right to me.

 

[slickbone]

Sounds about right to me.

Thanks for the prompt reply. Good to know it sounds about right. Thanks again! Cheers!

 

[kozak1968]

Get him round mine to fit a new one please!!!!

 

[gassafe]

Hi all,

I have a house on let and the tenants have said the toilet keeps filling and letting water run through. Through my estate agents that deal with my property, they sent out Crafton Maintenance who charged me £60 for the call out charge and supplied and fitted the Ball valve unit for £20.

Does anyone know if the the supply and fitment of the Ball Valve costs £20 because I think its steep! Looking online the part should cost around £10.

Also how long does it take to replace. I would have thought about 20 minutes.

Any comments welcome.

Cheers!

If you wanted you could have bought a new ball valve & float yourself & deliver it to the property for the plumber to install... But you didn't... I'm guessing you wouldn't know what valve to buy, so for a plumber who has the necessary part on the van & keep the van fully equipped I would call 20 pounds a bargain, he also has to order another one to replace that part!

I'm guessing if the plumber went away & had to charge for 2 visits or for the collection of the part you would not be happy either & you would expect him to keep a part on the van...

I don't see how anyone can complain at 80 pounds after they visit your home, fit parts & guarantee the work for 12 months

yes, it probably did take him 20 minutes... It would probably take you an hour.

 

[mfgs]

If you wanted you could have bought a new ball valve & float yourself & deliver it to the property for the plumber to install... But you didn't... I'm guessing you wouldn't know what valve to buy, so for a plumber who has the necessary part on the van & keep the van fully equipped I would call 20 pounds a bargain, he also has to order another one to replace that part!

I'm guessing if the plumber went away & had to charge for 2 visits or for the collection of the part you would not be happy either & you would expect him to keep a part on the van...

I don't see how anyone can complain at 80 pounds after they visit your home, fit parts & guarantee the work for 12 months

yes, it probably did take him 20 minutes... It would probably take you an hour.

I am pretty sure he was just asking a genuine question, no need to get so defensive.

 

[Alpha man]

£80, is that all?, you got off lightly?