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Been called back to a house we fitted 20 odd downlighters in a couple of months back. The customer said that one of the downlighters had 'fallen down slightly ' from her study and was hanging by the spring clip. The connection block had also melted to a blob of plastic.
Went up into the loft. Hmm, what's this, huge packing boxes on top of the downlighters? Only crushed the fire hoods and thus caused the connector block to melt and the light to 'fall down slightly' from the study.
I went soft and didn't charge because they were good customers to date but I did wonder how many others would have charged for this after work callback?
Went up into the loft. Hmm, what's this, huge packing boxes on top of the downlighters? Only crushed the fire hoods and thus caused the connector block to melt and the light to 'fall down slightly' from the study.
I went soft and didn't charge because they were good customers to date but I did wonder how many others would have charged for this after work callback?