Hive keeps losing signal

[sammathias]

I have a hive installed on my heating system and every now and again it will show no signal...I've changed batteries and moved position within feet of the reciever but yet still it loses signal sometimes. Worked flawlessly for a year. Any ideas?

 

[Chuck]

Any ideas?

Have you tried:

What to do if your Hive Thermostat has a No Signal message on the display

 

[sammathias]

Yes pal. Takes an age to reconnect. Most of the time I just leave it and it connect back up automatically.

 

[Harvest Fields]

I had the same issue mate. They do a signal booster. Contact them see if you can get one for free.

 

[Murdoch]

have you tried changing the channel your wifi is on?

 

[sammathias]

have you tried changing the channel your wifi is on?

No Murdoch but you could be onto something...maybe interference you say?

 

[Harvest Fields]

I haven’t had a problem since I fitted to booster

 

[Murdoch]

No Murdoch but you could be onto something...maybe interference you say?

You need a wifi analyzer ....... you can't run them on ios devics

I use Acrylic Wi-Fi Home (free) on my laptop - it will show all the wifi set ups around and which channel they are on.

If you can see that your wifi is on the same channel , then move it away from your neighbours wifi and see it this helps.

Also this "tool" can tell you how strong your wifi signal is ....... so move your laptop around the house ...

Got to be worth a try.

 

[sammathias]

I've changed my WiFi channel so will see how it goes, if it still loses signal then I will go down the WiFi analyser route. Cheers

 

[Harvest Fields]

I've changed my WiFi channel so will see how it goes, if it still loses signal then I will go down the WiFi analyser route. Cheers

Don’t forget to come back to me if you need the hive booster. It was a known problem with the hive that’s why they were giving them out for free.

 

[sammathias]

Don’t forget to come back to me if you need the hive booster. It was a known problem with the hive that’s why they were giving them out for free.

It's worked fine for a year or so...looking at local devices using WiFi I've notice a wireless printer so got a funny feeling that could be linked to my signal trouble.

 

[Harvest Fields]

It's worked fine for a year or so...looking at local devices using WiFi I've notice a wireless printer so got a funny feeling that could be linked to my signal trouble.

To be fair we have one of those. But the booster fixed it not had an issue since.