Do big companies have different policies???

[Riley]

I seem to have been asked to deal with a spate of gas leaks in the last few days.

Lady called me last night saying SGN had cut her off quoting

"1.5mbar drop over 2 mins - no smell of gas - suspect gas fire"

do they have no tolerance as a company line??

Anyone know??

 

[Last Plumber]

I know not !
I would think that we all are subject to the same regs.

They may have a company policy that differs, some do on electrical installations but if you go and reinstate it off that information ( obviously having tested it yourself), you'd be in the right surely ?

Are they just mega over cautious and paranoid ?

A relative of mine fits gas meters ( domestics), he has to have the tightness test witnessed by the customer and have them sign to say they saw it.

They have not got a clue what he's doing half the time but he has to do it because it's company policy

 

[Atouchofgas]

Sgn are gas emergency so they will not put it back if there's any drop. They also don't have appliances so can't test them tofo

 

[Riley]

Thanks both. You see this was my understanding of emergencies but apparently the guy that capped off went round to the appliances with what sounded like a sniffer. Sounds too involved if they should just turn off.

 

[tamz]

If the customer rang them about a smell of gas and they tested it and found 0.5mb it would still go off and technically when you go to check it out later you cant leave any drop either as it has been noted as a smell of gas so you need to find and fix it.
They will use a gasco and have a quick scout around appliances to give you an idea where it is but they won't fix it.
It is a free emergency service not a free repair service which many householders seem to think.

 

[Riley]

There was no report of a smell apparently owner thought her gas bill was high

 

[Atouchofgas]

She thought it was high they found a drop so tofo

 

[Riley]

Well no they found that the meter was busted but after installing the new one the drop was noted

 

[KingDoey]

I work for quite a big firm and we have a few things in place that are more strict than gas regs. Zero drop policy on tightness testing for one! We still record 'NCS' as a business too... Few more additional rules but im battered and cant remember them!

 

[Riley]

To be honest that's fine as long as custard doesn't pay for it