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fredfat

Hi,

I have central heating as follows; Ideal combi boiler 30, 3 rads upstairs 3 rads downstairs. Controlled with wireless enabled 2 zone programmer and 2 wireless room thermos. There are 2 x 2 port motorised valves on the return pipes.

I was told that it was a dual zone system and it was installed only 3 months ago, but there is a problem. When I switch a zone off i.e. upstairs ,the rads still get warm in that zone, once the other zone (downstairs) comes on and vice versa.

I have checked the motorised valves and I think they are working, based on the return pipe of the zone that is turned off being cold.

I have spoken to the installer and he said it's a problem they have had with a few installations and they don't have a fix for it, then mentioned something about the valves not working due to not having enough radiators fitted! Which seems odd that they would install it in the first place.

Any suggestions or advice as to what the problem might be would be gratefully received

Fred.
 
Maybe gravity circulation is the cause of your problem or you need another external bypass fitted to take some pressure of the closed 2 port.
Ask the installer if he thinks this might help.
 
Thanks for your fast reply Ollieg I will be speaking to installer on Monday as I'm not happy just to leave it, and I will put your suggestions to him. I had wondered if hot water might just be running back into the rads that should be off via gravity but, and please excuse my lack of knowledge I thought because the upstairs rads where getting warm and they are on same floor as boiler then it couldn't be gravity.

Also i forgot to mention that when the downstairs is off (zone2) it is only 2 of the rads that get warm they are on the same flow and return but the other rad stays cold !! I,m wondering if the pipework as been installed incorrectly do you think this could be possible? again many thanks for your help
 
You've a combi. Hot water will have nothing to do with it. And it certainly shouldn't be gravity!

You need a bypass fitted. You also need them to doublecheck the controls wiring. And they should also check the balancing.
 
Hi Croppie thanks for your advice, I don't think i explained myself very well in the last post when i mentioned hot water i was meaning the hot water from the zone that is switched on running into the zone that is switched off.

I will mention the wiring to him, though the valves do appear to be working. Can I ask what a bypass is just so I'm clueded up when i speak to him. again many thanks for your help
 
Your boiler has something called pump overrun which protects the boiler. An automatic bypass provides a route for the water to flow when the zone valves are closed.

You've definitely a combi yes? And a hot water cylinder?

Your house doesn't sound huge! Two bedroom?
 
You've a combi. Hot water will have nothing to do with it. And it certainly shouldn't be gravity!

You need a bypass fitted. You also need them to doublecheck the controls wiring. And they should also check the balancing.

These are good suggestions by Croppie, you might also try reducing the speed of the pump if it's multi speed, hopefully its outside the boiler case, phew, that will reduce the overall pressure and like Croppie say check the wiring, test that when both valves are closed the pump goes off , I know its too late now but there are loads of electronic radiators valves that have time and temperature control, you would not have any of this and you would not be stuck with just two zone every room would be a zone, you still need to make sure that water is going around the boiler when the system flow drops off.
In any case has the boiler got a bypass its a must for any boiler, another point, how old are the 2 port valves, if they are pretty old I would take them out of circuit and test them, you may find they are passing and the rubber balls have grooves cut in them due to wear and tear, your plumber says there are not enough radiators fitted that's why they are passing, tells me all I need to know about him "CB". and that's not an in car communications system, come back and tells us more we love it,
 
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yes i mean heating water, its a combi boiler an ideal 30 but i dont have a water tank. the house size is 3 bed semi i would say average size if there is such a thing. Thanks for explanation of bypass valve. They have installed 3 double rads down and 3 single upstairs.
 
yes i mean heating water, its a combi boiler an ideal 30 but i dont have a water tank. the house size is 3 bed semi i would say average size if there is such a thing. Thanks for explanation of bypass valve. They have installed 3 double rads down and 3 single upstairs.

Sounds like a brand new system Croppie, what about that pump, plumbers always leave them on full throttle????
 
hi Happyflyer, the whole system is brand new well 3 months. I'm in agreement about the not enough radiator comment. I will be speaking to the chap again on monday and feel more confident now that you chaps have given me some advice many thanks
 
Croppie,

The problem is when we explain to Joe Public we think they know how to tweak things, they don't half the time, even the plumber that fitted it don't know, the chap with the no water shower I tried to explain out to fit a simple purge valve me and you would have it in and fixed an ten mins, he had not got a clue. Yet the plumber at B&Q told him to fit a NRV in the shower riser pipe, see what guys are like at B&Q, how daft can you get.
 
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hi Happyflyer, the whole system is brand new well 3 months. I'm in agreement about the not enough radiator comment. I will be speaking to the chap again on monday and feel more confident now that you chaps have given me some advice many thanks

What about the pump speed Fred I am flying blind in cloud :angelsad2:
 
Red thingy magig knob 1,2,3 Fred hope you haven't paid him in full
 
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I wouldnt have a clue regards what speed the pump is set sorry, I have know technical knowledge and certainly dont intend to be making any adjustments myself. I'm really just looking to pick the brains of people with experience so when i speak to the installer i have a little knowledge. and yes the firm has been paid as they completed the job i have only discoverd the problem in the last few days
 
Good luck then Fred, come back if you are not happy with his good time bed stories and his tall tales, the plumbers from :reddevil:
 
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Cheers Happyflyer, could I ask you another laymans question please? as the 2 zone valves are on the return side there are 2 return pipes going back to boiler, does that mean that the flow side feeds All the rads or will that also be split into 2 zones ?
 
You will have one main flow and one main return back into the boiler, somewhere down line both pipes will split into two, it is unusual these days for a plumbers to fit valves on the return they are normally fitted to the flow, but it matters not and in fact that is where the water is the coolest, the valves will run cooler and may last longer.

The return is split into two and he has put a valve on each, that's Ok, BTW is the system a sealed system, in other words do you have a filling loop he has shown you how to top up the system.
 
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yes its a sealed system with filling loop and he did show me how to use it briefly! So just to clarify the flow will be split some where to feed the 2 zones independently ? cheers
 
I doubt that . My worry is that I might have more knowledge than the chap i hope is going to make it work haha
 
It's a pipework problem, if they have had the same problem before then they are getting it wrong every time.
Why fit the 2 port on the return? Boiler flow on to bypass on to 2 port valves one feeding down stairs one feeding upstairs.
the return should have one circuit for downstairs one circuit for upstairs teed in together close to the boiler.
 
Hi Plumber0808 and thanks for your reply. Since they haven't fitted the valves in the flow side even if they have at some point split the flow into 2 how does the heated water not run through all the rads ? please excuse my ignorance if this doesn't make sense
 
I have checked the motorised valves and I think they are working, based on the return pipe of the zone that is turned off being cold.
Is the return pipe cold on both sides?

It sounds as if there is convection circulation in the zone which is turned off: not surprising with the zone valves on the return!

It might be worth checking that the zone valves are the correct way round (arrow on the side of the brass body, or IN at A, OUT at B).
 
CCI18052013_00000.jpg
 
This should help, it may not be exactly like this but this, there is always a chance that gravity circulation can take place even if the valve is shut on one circuit, especially upstairs, there is a way around this the installation of a loaded none return valve, its probably getting a bit too much after all we are in the trade, but the plumber from hell should put it right and stop gabbling about the number of rads on the system
 
Hi doitmyself, thanks for your reply. the return pipe on the zone that is switched off is cold directly before the valve.The return pipe of the zone that is switched on is hot before valve. After the valve the 2 pipes return into a single pipe going back to the boiler and this pipe is also hot.

The zone valves are both facing in the right direction. many thanks for your help
 
there is a way around this the installation of a loaded none return valve,
I know that's the solution for reverse circulation, but would it work for the OP's problem? The valve would have to be fitted to allow circulation when the zone is open; and there could easily be enough pressure from the pump to open the valve.
 
cheers happyflyer that drawing is great it helps me understand what you was saying about the auto bypass, and explain what i think could be a problem.If the returns of the upper and lower floors are joined together before they reach the valves would this cause the problem ? I'm pretty sure that 2 of the downstairs radiators are joined to the upstairs return. Anyway cheers for all your advice I will report back as to what waffle I get on Monday.

Can i just ask one question re: the drawing.At the split is the idea that the heated water will only flow to the zone/zones that are switched on due to being pumped/pulled and no heated water should go into the zone that is not switched on ?
 
Another version but not showings auto bypass which the system must have, but less chance of cravity circlation when one vavle is open and one valve closed, hope you can understand all of this, you plumber won't.

Tony
 
I will do you a few drawing of whats going on in the system give me some time OK
 
CCI18052013_00004.jpg

You will see that if one valve is closed 1st floor and the other is open the flow rate and resistance in the system will change, as the 1st floor valve closes the bypass valve should start to lift causing the excess pressure to be absorbed and more water will go around the bypass loop, you need to understand that plumbers balls are not made out of glass and a lot of this is two hands on the pipe and an ear on a hammer not very assuring but that's how it is, saying all that your system should work, you never did say is there a bypass valve , in your case it must be automatic not just a gate valve
 
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