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Discuss What to charge on servicing and repairs in the Oil and Solid Fuel Forum area at

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  1. John Downes

    John Downes Member

    This question has probably been asked a few times so sorry for that.

    I done a break down today on a old Worcester Heatslave. Oil pump had gone so I replaced it as well as checked the fan, electrodes etc to see if they were in good condition. I charged 70 quid labour and my boss wasn't happy with the cheap price (reason I charged was because I didn't have any signal)

    So what do boys charge for servicing, repairs etc. I'm lost when it comes to pricing.

  2. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    How long were you there as 70 would cover upto 2 hours ?

    What's your boss changing per hour

    Ph x h = labour
    Parts + 10-15% = parts
    L + p = bill
  3. John Downes

    John Downes Member

    Roughly 4 hours including with having to go and grab the pump from the suppliers.

    In regards to what my boss charges per hour o don't have a clue. He pays me 'per day' which is rubbish in my opinion but it's money for me at the end of the day. He told me to phone him but I had no signal so couldn't hold of him.
  4. rpm

    rpm Trusted Plumber

    This varies greatly, to cover yourself ask the boss to give you a list of what to charge for the popular parts and what he wants you to charge per hour or part of the second hour.
    • Like Like x 2
  5. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Ask your boss what he would be happy with per hour and how does he work his prices out
    • Like Like x 1
  6. rpm

    rpm Trusted Plumber

    Mine tells me what he wants for the first hour and what to charge for the second hour, the second hour I charge per 15, 30 or 45 minutes I`m on site.
    My price list covers over 100 items and new pumps so it is all in Black & White.
  7. John Downes

    John Downes Member

    I'll have to ask him how much he charges per hour and give me a break down of costs if he wants me to deal with the pricing side of things. I'm just a plumber/technician that works for him so personally I think it's unfair that he has me to deal with this sort of thing when I'm just an employee. Treats me like I'm a partner or something, but that's another thing.
    • Like Like x 1
    • Agree Agree x 1
  8. ShaunCorbs

    ShaunCorbs S. Mod Trusted Plumber GSR Top Contributor!!

    Keeps him off your back tho and keeps him sweet :D
  9. Matchless.plumb

    Matchless.plumb Trusted Plumber GSR

    70 for 4 hours is cheap and then you had to go and get parts which is also petrol.

    But it all depends where you are based , in general it sounds too cheap. As mentioned above ask for a breakdown list of materials as well as hourly rates and then you are on the safe side.
    • Agree Agree x 1
  10. SimonG

    SimonG Trusted Plumber Top Contributor!!

    Oil pump is less than an hour to diagnose, swap and test combustion.

    45 + (fuel pump x 30%) = sorted.

    Fuel pump in van, it's def on the list of spares to be carried.

    Your boss needs to give you a sheet with how much for each part or get a hwos brochure + 30%
    • Agree Agree x 1
  11. Best

    Best Trusted Plumber

    I was thinking same as SimonG as I read the thread.
    You definitely should have the oil pump as an always in the van spare part. It is your firms fault for you not carrying basic parts and shouldn't be an extra cost to your customers, IMO.
    One hour would be generous time allowed to look, fix and test it and add time for travel to and from the job.
    £70 for labour seems plenty to me if you had have been properly supplied with spares.
    • Like Like x 1
  12. PhoenixServices

    PhoenixServices Plumber GSR

    Should of been a van stock item. Round here £70 would be an hour on site. Probably including travel to the job.
  13. WHPES

    WHPES Trusted Plumber GSR

    Up here near me (North East) we all seem to be charging in the region of £70 for a service which would include a nozzle but with other parts as extras. If the boiler was found to be not working and not a simple fix but needing a lot of extra time and work to a normal service, then this would be charged pro rata as an extra.
  14. Best

    Best Trusted Plumber

    Some are advertising here 40 or 50 pounds for oil or gas boiler service.
    But has to be add ons with oil boilers
  15. WHPES

    WHPES Trusted Plumber GSR

    Yeah, someone here advertises oil services for £50, but then charges £15 for a nozzle and £15 for a basic braided fuel hose each time, then youve probably got 20% VAT on top of that
    • Like Like x 1
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