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please can someone help me a little. I am a council tennant and was placed on a scheme that involves getting GSH installed, first of all the contract manager came in and we agreed that the boiler be put in the kitchen however on the day if install the put the boiler in my sons room, later that night the boiler stopped working due to low pressure so someone came out and fixed it, next morning I woke up to find water pouring out my smoke alarm and light, turns out that they hammered a nail through a pipe, two days later the pressure bar was up at 4 so another engineer came out to tell me that the valves was fitted wrong and that it was contiously filling up with water. He moved the valves and then another leak happened, it turned out the repair they made the first time was not fixed properly. I finally get the boiler moved to the kitchen only for it to sound like a bomb was going off every time I turned it on and off, apparently it was something to do with the motorised valve slamming shut. The damage to the house is unreal so I contacted the council who came out and inspected the job and was really concerned regarding a condensate pipe and building regulations. They came out to fit the pipe and today I’ve discovered water under the boiler the condensate pipe was not fitted properly. The radiator in my living room sounds like it has stones in it, there is a sound of gushing water coming from the boiler. In 5 weeks they have sent out electrictians to do joiners work and plumbers to do electric work. My questions are. Did I need a condensate pipe when the boiler was upstairs? Would the valves being in the wrong place pose any danger? When boiler was moved downstairs should a condensate pipe and drain be fitted then and not 2 weeks later? Is the boiler noises safe? I have contacted gas safe as I am petrified but it will take a while for them to come out. Can anyone give me a lil advice please x
