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Hi.
I was hoping to get advice from someone who is familiar with and has experience with Intergas boilers.
I have had an Intergas HRE 18 OV boiler installed this week, but the Gas Engineer cannot get it to run.
This was installed on an open vented system along with 9 new radiators replacing the old ones. The system is open vented with an F/E tank.
The boiler will occasionally run for around 5 minutes, then shut down and not run again for many hours afterward.
It's built in programmer has been set on Constant-On as we use an external programmer. The room stat is at the correct temperature, and the circulation pump runs normally once the programmer and thermostat are set. Problem is, the boiler wont fire up at all, or only for 5 minutes, then shut down and show a number "1" on the control panel indicating correct central heating temperature has been reached (above spanner icon).
No fault codes have appeared, and it goes through all the correct modes in sequence when firing up and shutting down (according to the operating mode numbers shown on display)
The engineer has spent days bleeding, power flushing/ checking for circulation, air, testing the pump, thermostats and everything else that could possibly cause a problem with the sensors in the boiler.
When the boiler is put on "test" mode with full fan speed, it works perfectly and the heaters all warm up nicely. The Engineer has been in touch with the Intergas technical department who seem baffled too, as it runs fine in "test" mode.
They suggested swapping some wiring over and trying a few different things, but still no luck.
We have narrowed it down to some sort of fault with the flow switch or similar. He is going request an Intergas engineer to come out and have a look as the rest of the central heating system seems fine.
I just wanted to know if anyone here may have suggestions about what the problem could be, or if something has been missed? - The boiler is brand new and purchased from an official supplier.
I would really appreciated any help, as we have been without heat and only immersion hot water for nearly a week.
Thanks in advance.
I was hoping to get advice from someone who is familiar with and has experience with Intergas boilers.
I have had an Intergas HRE 18 OV boiler installed this week, but the Gas Engineer cannot get it to run.
This was installed on an open vented system along with 9 new radiators replacing the old ones. The system is open vented with an F/E tank.
The boiler will occasionally run for around 5 minutes, then shut down and not run again for many hours afterward.
It's built in programmer has been set on Constant-On as we use an external programmer. The room stat is at the correct temperature, and the circulation pump runs normally once the programmer and thermostat are set. Problem is, the boiler wont fire up at all, or only for 5 minutes, then shut down and show a number "1" on the control panel indicating correct central heating temperature has been reached (above spanner icon).
No fault codes have appeared, and it goes through all the correct modes in sequence when firing up and shutting down (according to the operating mode numbers shown on display)
The engineer has spent days bleeding, power flushing/ checking for circulation, air, testing the pump, thermostats and everything else that could possibly cause a problem with the sensors in the boiler.
When the boiler is put on "test" mode with full fan speed, it works perfectly and the heaters all warm up nicely. The Engineer has been in touch with the Intergas technical department who seem baffled too, as it runs fine in "test" mode.
They suggested swapping some wiring over and trying a few different things, but still no luck.
We have narrowed it down to some sort of fault with the flow switch or similar. He is going request an Intergas engineer to come out and have a look as the rest of the central heating system seems fine.
I just wanted to know if anyone here may have suggestions about what the problem could be, or if something has been missed? - The boiler is brand new and purchased from an official supplier.
I would really appreciated any help, as we have been without heat and only immersion hot water for nearly a week.
Thanks in advance.
