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Problem with Honeywell thermostat DTS92E1020

Discuss Problem with Honeywell thermostat DTS92E1020 in the Plumbing Jobs | The Job-board area at PlumbersForums.net

C

-Chris-

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9
No heating is coming on at all over the last few days, so have a really grumpy, cold family - hopefully someone here can help! I've checked the boiler and that seems to be working okay. No issues with hot water. When I look at the thermostat it says 18.5, but when I click either the downward or upward arrowed buttons, it then shows 5.0, but it doesn't move from that number regardless of how many times I press either button?

Any help really appreciated.

Thanks.

Chris.
 
Not my area but as I`m sitting here waiting for somebody.
Google say`s wireless so have you checked the batteries?
 
Here's both images.
20190108_080611.jpg
20190108_080653.jpg
 
Is there a wireless receiver near the boiler?? It should have an override button on it. Press it does the heating come on
 
Thanks for the quick responses guys, I'm at work at the moment, so not able to view those at the moment. Will update when I get home tonight. Any other ideas in the meantime, are also very welcome.
 
dont worry about the pairing/binding yet. press the power button on the thermostat as its set to frost protection at moment and if all works happy days. if not press button on receiver and see if green light comes on. if it doesnt switch off mains power to boiler, wait a few seconds then turn back on. now press button on receiver and green light should come on and boiler should fire in heating mode. if stat is talking to receiver it should switch off after a couple of minutes. if receiver keeps turning off and you cant clear the power off symbol on thermostat screen take the batteries out of the stat and let the display go blank then turn off mains supply to boiler as before then back on again and use button on receiver as manual on/off for heating for now. if you want to try pairing/binding you need to download installation pdf
 
Thanks all, just got in from work. Heating working great - a mixup with the on/off button! The family all talking to me again, so I'm a happy chappy! The quick help here has been phenomenal. Thanks again.
 

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