U
Unregistered
Dear Plumbing Community,
I recently had a system survey and the plumber installed a new boiler at £3000. The new boiler
never worked properly and caused a massive leak in my living room and kitchen.
The pipe system in my home is 30 years old but the plumber didn't warn
me that a new boiler could be too powerful for an old pipe system and he didn't
suggest replacing the pipes.
He denies all responsibility, he couldn't find or fix the leaks, and I had to get another firm
out to find and fix the leaks.
To get some justice, I need to get in writing from a plumber that a system survey should
have identified a possible problem with a new boiler going on 30-year-old pipework,
and that a competent engineer should have warned me or advised on getting new pipes too.
Could anyone help with this request?
Thank you so much.
Jennifer
I recently had a system survey and the plumber installed a new boiler at £3000. The new boiler
never worked properly and caused a massive leak in my living room and kitchen.
The pipe system in my home is 30 years old but the plumber didn't warn
me that a new boiler could be too powerful for an old pipe system and he didn't
suggest replacing the pipes.
He denies all responsibility, he couldn't find or fix the leaks, and I had to get another firm
out to find and fix the leaks.
To get some justice, I need to get in writing from a plumber that a system survey should
have identified a possible problem with a new boiler going on 30-year-old pipework,
and that a competent engineer should have warned me or advised on getting new pipes too.
Could anyone help with this request?
Thank you so much.
Jennifer
