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Burst pipe in my flat

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Colalok2002

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I have currently had a burst pipe in my flat, I was going away for a long time and I was trying to turn off my main water supply for the flat. I have a unvented cylinder system.

First, I turned off the switch for the cylinder, then I turn the handle of the three shutoff valves (one is above the cylinder), but after a few hours I was told that one of the pipe bursted....

I just want to know why and what did I do wrong.....
 
Guess you didn't turn the mains off
 
This is the picture of the cupboard, the red lever i turned off

47E9E7EF-FDC0-4BC4-A1CE-F96BFC87E682.jpeg
 
Left brass stop tap is your mains stop tap
 
You probably won't of been able to turn it any way very stiff need tools
 
prob wont turn the hot water off but it could of been a heating system leak without knowing hard to say
 
If your plumber is reputable he'll be able to talk to you what happened and how you can stop it happening again. Do aks him and do let us know what he says. Wc1
 

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