3 Hours Ago
Hi Tom & Mrs Tara P
We will deliver anywhere on the UK mainland - orders over £100 + vat are delivered free, orders under that are £10, although we don't charge the tenner to regulars who are within the radius of our branches.
Having said that, bear in mind that some items lend themselves better to carrier delivery than others, and although we are very proud of our service, its a lot easier to give top notch service when the delivery is on one of our vehicles with our driver. So while we would deliver a complicated bathroom order with lots of fragile items to Aberdeen, it would probably make more sense for an Aberdeen customer to shop locally for that type of order, and only use us for things where the chances of a carrier breaking stuff is less.
Obviously we take responsibility for carrier damage, but that doesn't help if the job is delayed waiting for a replacement.
In the experience we have gained so far, small orders are well handled by the carriers. Very large orders that we can palletise also work well, because the pallet gives protection. Its the mid-sized, fragile items that cause the cock ups.
Ray