Is this common where a plumber will come out and then fail to send through a quote for work?
I have called a few plumbers and they have said they would call back to arrange a time but have not and two have come out and failed to get back to me with a quote.
Strange behaviour.
To be perfectly honest, I'm not entirely sure why your getting negativity from this post, you haven't posted anything that would suggest your an awkward customer, in fact you've barely posted at all, I think some members are winding themselves up
, maybe they've had a stressful week so you'll have to forgive them.
As for your question, its perfectly normal behaviour, especially if your ringing through the day when we're at work, we'll take the call then get back to work and within 10 minutes completely forget that you even exist. It's nothing personal, we're just busy. As for the ones who's came out to quote, it's either again being too busy, they've maybe done your quote but just forgot to send it, or they're working through a backlog of quotes and will get to yours eventually. There could also be something in the job that put them off. Fitting a new boiler in a new location can sometimes be a real pain with re-routing pipes etc, and if a plumber is really busy, he's going to put the easier jobs first, just simply because he can.
It's been said before, but just give the guys another ring back and ask how they're getting on with your quote. If they haven't done it or seem reluctant, just ask if there's anything about the job that's putting them off and then take their advice about how to put it right.
