Warning notice issued for new boiler Worcester Greenstar 30si - gas supply turned off

[Colin973]

I would be grateful if anyone could help advise/clear up thefollowing situation for me. I recently (May2016) had a new Combi Boiler (Vaillant Ecotec 835) fitted to my 3 bed 1.5bathroom house that has 8 radiators and no other gas appliances by 2 gasengineers who work for a very large (over 130 plumbers) and well known heatingcontractor in the South East, I should add the work was done on a private basisand not through the well known company.. Over the last 2 months the bar pressure has dropped 3 times where theboiler has cut out, I was unable to contact the 2 gas engineers and assumed thiswas a fault with the boiler so had a Vaillant engineer out to check theproblem. On his inspection he has foundthat there was maybe 1 or 2 very slow leaks on 2 radiators and that the boilerhas a ‘low inlet working pressure of 10mb’. He also found that a new gas pipe of 22mm was NOT installed from themeter to the boiler, it is was just connected to the old pipe at floor level toall of which he has issued me a warning notice and turned my gas off. Can anyone advise how serious this is and whetherthe 22mm pipe needs to be installed or not as this is all under the newfloor/kitchen I had installed? I havetried to contact the 2 gas engineers who installed my boiler without any successand have just noticed that the gas certificate they have given me wassigned/completed by an engineer/different company (Corgi Registered) that isneither of them and this 3[SUP]rd[/SUP] engineer who has completed thecertificate was never at my property and yet he has stated my boiler has 22mbon the commissioning paperwork. Havethey broken some regulations here, besides not installing the 22mm pipe, theyhave fraudulently completed the certificate, will informing Corgi do anygood? Thanks in advance for your help.

 

[rpm]

Looking for a Heating Engineer? Post Jobs Here

That bargain cash price not looking so good now is it? Yes they`ve broken the rules and you have no warranty on the new boiler and will struggle to sell the house without the required paperwork but the good news is these muppets didn`t kill you or your family.

Click on the link above and find a proper gas safe registered person to quote you for the work required.

 

[townfanjon]

O dear o dear , naughty naughty .

 

[rpm]

O dear o dear , naughty naughty .

Do those naughts go on the bill jon? :angel_smile:

 

[joni os]

No longer Corgi. GAS SAFE are the people to contact. Turn gas off at meter , low pressure could indicate leakage , not just undersize supply pipe. It seems you failed to fully check out your private installers. Lucky you are not putting in an insurance claim. As the employer, you are responsible for a safe installation. Get it sorted by a properly qualified gas engineer.

 

[rpm]

Gas is off joni and it`s getting cold now.

 

[joni os]

If the fitters turned up in company van, used company equipment and company pipe & fittings, it is possible boiler also belongs to company. Obviously the OP did not consider he may be in receipt of stolen goods and will now take steps to clarify matters with company involved.
Repeating what I've said in a previous post:- Now that Landlords have to check immigration status of tenants. Householders should face similar penalties for failure to check for competent persons (gas safe registered) on gas work.

 

[lame plumber]

peanuts and monkeys springs to mind

 

[snowhead]

Contact the Company on the paperwork you have and tell them them that the installation that their 2 friends have done has been isolated by Vaillant due to the gas pressure issue.
And that you're currently seeking advice as to what to do next.

If they don't turn up and fix it themselves within a couple of days then contact Gassafe.

 

[Billy Bob Bob]

So you had it fitted on a foreigner,thought you would save a few bob,very likely that both are on said well companies GSR and not their own,totally illegal ,glad your having issues,folk like me have to compete against the feckwits who charge peanuts with knocked off gear on a weekly basis ,you sir have been royally bitten on the harris by karma

 

[michael c]

Where are you situated? If you can't contact them contact the guy whose commissioning details were left. It is his responsibility as if he doesn't fix the work he is riddor reportable and could lose his gas safe. Unfortunately the floor may have to come up but you can go through small claims court and fight for your money back. If still no result report them to their employer.
I know guys who do foreigners and make double what I do as they don't have to pay for materials and people think they are getting a better standard of gas fitter if work for large companies.
I worked for a large company and saw some very shady practices including one engineer burning a hole in a Worcester boiler bracket and filling it with silicone as the customer would never notice as it was against the wall