Quotes...............,,

[Scott_D]

Does anyone else hate it when you go to measure up for a quote and by the time you leave you are so confused by what they want you lose all interest in the job.

I want either another heat only or change to a combi
In the same place or moved to another wall
Maybe change this radiator
Maybe 2 or 3 new radiators in the extension

 

[ShaunCorbs]

Or you can tell it's a waste of time quoting but you still do and they tell you someone's come in with a stupid one and they've gone with them

Month later they ring you up asking if you can go round as there not happy

 

[rpm]

Month later they ring you up asking if you can go round as there not happy

Which was exactly what I was doing this morning.
Quoted to replace like for like and heard nothing back. Went there this morning to find a cheapo sani like pump had been installed.
Customer was told it was a genuine Saniflo and charged for such now installer is not taking their calls.

 

[Scott_D]

Which was exactly what I was doing this morning.
Quoted to replace like for like and heard nothing back. Went there this morning to find a cheapo sani like pump had been installed.
Customer was told it was a genuine Saniflo and charged for such now installer is not taking their calls.

I went to this house to quote for a new boiler but he was more interested in me changing a basin for a maccerator and basin in one of the bedrooms. I said multiple times it's not what I do but I had to agree to quote to get him off the subject.

 

[rpm]

I went to this house to quote for a new boiler but he was more interested in me changing a basin for a maccerator and basin in one of the bedrooms. I said multiple times it's not what I do but I had to agree to quote to get him off the subject.

Sounds like the "Carrot & the Donkey", he wanted you to do the basins first and lured you in with the "maybe" of the other work.

 

[Scott_D]

Maybe
What do they require for a power supply?
Do they need a dedicated waste pipe to the soil stack?

 

[rpm]

Maybe
What do they require for a power supply?
Do they need a dedicated waste pipe to the soil stack?

Fused spur (3A fuse) and yes dedicated pipe although basin or bath waste can be tapped into it downstream from the pump if required in certain conditions.