The saga continues,
dont worry I didn't forget about you guys
anyway work has still not been carried out or finalised , we have still not came to any common ground over the situation, I'm still without hot water or heating .
they were supposed to get back to me with a solution on Monday , everything should have been in black and white so we all knew exactly what was going to happen ,
nothing monday
nothing Tuesday
Late afternoon on Wednesday I got a email that just asked when they can come to do the remedial work ?
no explanation to how long it will take , what they needed to do , if the repairing brick work , changing boiler or anything else useful .
I sent a email back almost instantly stating that they have not done what I expected , I had asked on the Sunday when the owner of the company came around , I would require a repot of exactly what work they were going to carry out in the house and how we would rectify issues like ,
wall , window, carpets, ceiling etc...... ,he agreed and said I would have it on Monday
Anyway the end of this email on Wednesday I said I wanted to have the full reply and report by the end of business by Friday or I'm getting in another fitter from another company to remove all of their work and start again .
rest of Wednesday - nothing
Thursday - nothing
Friday - nothing until 2pm so I thought I'd call them .
i don't even think they had looked at the email , this is how important I obviously am to them.
i really really have now lost all faith in them and I'm so sick of the whole situation .
i thought I'd give them the benefit and give them the opportunity to resolve the issues but we are now 11 days gone after they were told to downed
tools on the Tuesday 30th sept , I'm no further forward since then .
ive now been without hot water or heating since 29th of September
gassafe have contacted me back and have took full details of myself , the fitter , the company etc but I'm awaiting a response from them .
I have had a local forum member contact me , he has been out to inspect my house and he is totally shocked .
you guys have only seen some of the pictures but other parts of the work is really bad also , he has seen with his own eyes and I think just couldn't believe it .
promise I'll keep you updated but I had to wait this week so I knew what was going on