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Discuss New shower pump won't start in the Bathrooms, Showers and Wetrooms area at UKPlumbersForums.co.uk.

  1. Martin Peters

    Martin Peters New Member

    Hi all, I'm having issues with fitting a new shower pump, my old pump stopped working suddenly and I tried common troubleshooting with it which did not work and I saw alot of advice online to just replace it. so I replaced it like for like it's a twin impeller pump from wickes.

    I turned all the hot and cold water off, removed the wiring, then unscrewed the pipes connected to the old pump and removed the old pump. I then put in the new pump and connected it up exactly how the old one was, I turned the water on and with the power to the pump not connected, turned the shower on and ran it cold for 5 mins then hot for 5 mins. I then wired up the pump using the same wires as the old pump to the socket and put a fuse in it.

    From instructional videos on pump installation when I now turn the shower on the pump should start up but it doesn't and I can't work it out help!!!!
     
  2. ShaunCorbs

    ShaunCorbs Trusted Plumber GSR Top Contributor!!

    Does water come out the shower head ?

    And does the pump kick in when the shower head is lowered?
     
  3. Martin Peters

    Martin Peters New Member

    yes water comes out of the shower head but the pump doesn't kick in when the shower head is lowered
     
  4. rpm

    rpm Trusted Plumber Top Contributor!!

    Does it start if you open the cold OR hot water tap on the basin?
     
  5. Martin Peters

    Martin Peters New Member

    no doesn't start then either
     
  6. ShaunCorbs

    ShaunCorbs Trusted Plumber GSR Top Contributor!!

    Any chance a couple of pics of the pump and the cylinder cupboard?
     
    • Funny Funny x 1
  7. rpm

    rpm Trusted Plumber Top Contributor!!

    Which brand & model of pump is it?

    If you have a good size magnet run it up and down the inlet pipes near the pump, thinking there is a flow switch not activating.
     
    • Funny Funny x 1
  8. Martin Peters

    Martin Peters New Member

    it's a wickes twin impeller pump

    20170811_155725.jpg

    20170811_155729.jpg
     
  9. SimonG

    SimonG Trusted Plumber Top Contributor!!

    Well that's just made my afternoon.

    Not quite what I thought now I've had another look.

    Should be on the floor and the pipework needs a bit of adjustment.
     
    • Agree Agree x 1
  10. rpm

    rpm Trusted Plumber Top Contributor!!

    Think I made the same error as you when I first looked at the loops. :)
     
    • Like Like x 1
  11. Martin Peters

    Martin Peters New Member

    great so the bloke who fitted my old one and put the pump there has made a pigs ear of it and I've just replicated it with the new one.
     
  12. Martin Peters

    Martin Peters New Member

    so what should I do now? cos there's no space in there for it to go on the floor. and why did the old one work for 3 years when it was installed exactly the same as that?
     
  13. rpm

    rpm Trusted Plumber Top Contributor!!

    Time for a cuppa and a short break whilst you look at the installation manual again.
     
    • Funny Funny x 1
  14. ShaunCorbs

    ShaunCorbs Trusted Plumber GSR Top Contributor!!

    Was it a negative or universal one one that was fitted ?
     
  15. Martin Peters

    Martin Peters New Member

    same as the one I have replaced it with, universal
     
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