Have you heard about ....

[hammers4spanner]

Boxt???


Aparently is the next thing in our industry . Boiler ordered and fitted within 24 hrs .

 

[Harvest Fields]

Yesterday mate. They have an advert going. There is a thread on hear somewhere about them. Not a fan personally. I heard that they do not even attend to measure up the job.

 

[ShaunCorbs]

Yesterday mate. They have an advert going. There is a thread on hear somewhere about them. Not a fan personally. I heard that they do not even attend to measure up the job.

They ask customers to take pics and send them in

Sub prices arnt bad but not good either

 

[Scott_D]

Worcester owns 50% and they get the boilers for next to nothing apparently.

 

[jtsplumbing]

Worcester owns 50% and they get the boilers for next to nothing apparently.

Another way of pushing out the independent installer ! we are a dieing breed, when they have got rid of us it will be a closed shop, no more small guy ! Then watch the prices go up, safety will suffer , it will force people into more DIY repairs & installs

 

[ShaunCorbs]

Worcester owns 50% and they get the boilers for next to nothing apparently.

Different company mate

 

[Last Plumber]

Not everyone wants the crash team treatment!

 

[Ric2013]

Yes, and, as I posted on the other thread, my reading of the T's and C's is that BOXT makes assumptions about your installation and then, although they have given you a price, they change the price when they actually see the job, and if you don't want to go ahead, you get charged for the callout and for handling and ordering materials. They don't do a site visit before pricing as their website implies that the point of site visits is to give the hard sell with glossy brochures.

I tried the BOXT form for a price for my own house. Now, I already know that replacing my boiler would involve:

relocating boiler to the front wall near the meter and running new flows and returns across the lounge ceiling to the 3 port valve above this room (boiler is currently at back of the house), and a short section of new gas pipe up the wall from the meter to the boiler, plus a condensate soakaway in this location (no drainage at the front of the house)

OR

30' of new gas run to kitchen, as existing is 15mm copper; the existing boiler is mounted on a wall with textured finish (Artex) that has tested positive for asbestos.

Current gas run is under underfloor heated insulated pine floor, and floorboards are on show so would have to be lifted with respect.

So I know fairly well that a new boiler in my house will not be straightforward - but the BOXT scheme does not even give me a comments box to make the above observations. It relies on questions taking - literally - only two minutes of my time.

Relevant clause of the BOXT terms:

If, upon physical inspection of the site, it is determined that more equipment or a significant amount of extra work is required, then the Company will inform the customer of any increase in costs prior to these costs being incurred. The customer will also be informed of any delay to installation that may be incurred. If the customer declines any extra equipment or work required to facilitate the installation work they ordered, then the Company will be entitled to charge all reasonable expenses incurred in connection with the aborted installation including that of any materials already supplied.

 

[townfanjon]

I am not 100% but pretty sure Boxt is Help link , all they fitted were Worcester Tosh

 

[Ric2013]

Worcester, Baxi, and Vokera. But I want a Veissmann

 

[hammers4spanner]

Yes it is help link.

Done a online survey for my own home.
cost 2500 for straight swap.

Down here prob cost 1800 for my house

 

[Ric2013]

What is a help link? That it acts as a middleman between customers and installers (while eliminating the middleman)?

 

[jtsplumbing]

Yes it is help link.

Done a online survey for my own home.
cost 2500 for straight swap.

Down here prob cost 1800 for my house

I'll buy your house for £1800.

 

[WaterTight]

I'll give you £1850 and I'm a cash buyer. I have it on good authority jts needs a mortgage, not that you heard it from me.

"If, upon physical inspection of the site, it is determined that more equipment or a significant amount of extra work is required, then the Company will inform the customer of any increase in costs prior to these costs being incurred. The customer will also be informed of any delay to installation that may be incurred. If the customer declines any extra equipment or work required to facilitate the installation work they ordered, then the Company will be entitled to charge all reasonable expenses incurred in connection with the aborted installation including that of any materials already supplied."

Ah, the old 'cheque made out to cash' clause. Nice work if you can get it.

 

[jtsplumbing]

I'll give you £1850 and I'm a cash buyer. I have it on good authority jts needs a mortgage, not that you heard it from me.

"If, upon physical inspection of the site, it is determined that more equipment or a significant amount of extra work is required, then the Company will inform the customer of any increase in costs prior to these costs being incurred. The customer will also be informed of any delay to installation that may be incurred. If the customer declines any extra equipment or work required to facilitate the installation work they ordered, then the Company will be entitled to charge all reasonable expenses incurred in connection with the aborted installation including that of any materials already supplied."

Ah, the old 'cheque made out to cash' clause. Nice work if you can get it.

Sorry cant go above £1800. + its not worth any more, I know where he lives, way over priced , but thought I would offer his asking price as he is a member of UK plumbers, .

 

[Ric2013]

A house for £1800. Anywhere nice, and how big's the garden?

 

[hammers4spanner]

Gardens about inch square on Google map .

 

[Ric2013]

Gardens about inch square on Google map .

Well, that puts the book "How to Grow More Vegetables Than You Ever Thought Possible on Less Land Than You Could Possibly Imagine" into perspective. As the smallest piece of land I could imagine was about 10 square inches.

 

[hammers4spanner]

Well, that puts the book "How to Grow More Vegetables Than You Ever Thought Possible on Less Land Than You Could Possibly Imagine" into perspective. As the smallest piece of land I could imagine was about 10 square inches.

Not heard about Jack and his beanstalk then ?

 

[Ric2013]

That was what I was planning to grow on my 3" x 3" plot!