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I have a Grohe boiling water unit and tap. It has been working well for a couple of weeks. All of a sudden there was a funny noise and the tap just kept emptying the hot water out. The tap is turned off. I have had to turn water supply off just before the filter. There is a new filter installed. Any ideas if the tap is a repairable unit and where to buy new parts for it? I can not find anything on website and all help lines are closed for the holiday period. Many thanks