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Discuss Customer wants to claim for a tv off my insurance in the Insurance for Plumbers area at UKPlumbersForums.co.uk.

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  1. village idiot

    village idiot Plumber GSR

    About six years or more ago, I fitted a complete bathroom for a customer.
    A week later, I got a call and was told I had damaged the ceiling while fitting the bath as there was a crack running all along the kitchen ceiling (area occupied by bath). They advised me to provide my insurance details or small claims court.

    I arranged a visit with them, went there and showed them many other cracks in other rooms (lounge, corridor, etc) and informed them that the crack had always been there but they probably just did not notice.
    They apologised and that was the end of that
     
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