£60 a week on gas

[GasmanxxxR1]

Fitted a Intergas 36/30 a few weeks ago and the customer is complaining that they are using £60 a week on gas. There are no leaks on the system and I suppose if there was one it would have to be very bad to cause £60.

They are on a pre payment meter though, could it be faulty?

Could they be on a horrendous tariff?

Apparently they were bad debtors and thats why it was fitted. Could it be some sort of debt recovery?

PS - before I fitted the new boiler they were on an immersion heater as the boiler had broken down months ago

Cheers guys

 

[Ermintrude]

Debit recovery defo.. Put a £10 on end up with £6 to spend

 

[lame plumber]

probably paying back old debt, pre payments arent cheapest tariff either. prehaps they need to use their programmer and rm stat a bit more efficiently. I run a gas aga and 28kw combi and that only costs av of £20 a week

 

[Leo21]

Fitted a Intergas 36/30 a few weeks ago and the customer is complaining that they are using £60 a week on gas. There are no leaks on the system and I suppose if there was one it would have to be very bad to cause £60.

They are on a pre payment meter though, could it be faulty?

Could they be on a horrendous tariff?

Apparently they were bad debtors and thats why it was fitted. Could it be some sort of debt recovery?

PS - before I fitted the new boiler they were on an immersion heater as the boiler had broken down months ago

Cheers guys

Im sure I've heard of debt recovery on meters. There's no way a high efficiency boiler can use that much gas!

 

[Rickster123]

Debt recovery mate. Guarenteed mate. They will be snatching money back quicker than they can top it up.

 

[southcoastboile]

Not your problem if you have tested for tightness give them gas suppliers no and manufacturers no.
i think on the pre payment meters if they were in debt they take part of the debt each time they top up which will increase the bill but not 100 percent

 

[lame plumber]

cant blame them really

 

[tamz]

No your problem if they are paying back their debt. You can check by playing about with the buttons. Cant remember the sequence as i've never did it for a while.

 

[GasmanxxxR1]

Seems to ring true as when I fitted the boiler she had £1 on the meter on a friday. I told her to top up and she put £30 on. Monday morning I got a call back saying boiler had locked out its all your fault etc etc..........yep you guessed it no credit on meter.

Landlord is a real pain, still owes £250 1.5 months after install as he hasnt got the gas safe cert yet

 

[Leo21]

Seems to ring true as when I fitted the boiler she had £1 on the meter on a friday. I told her to top up and she put £30 on. Monday morning I got a call back saying boiler had locked out its all your fault etc etc..........yep you guessed it no credit on meter.

Landlord is a real pain, still owes £250 1.5 months after install as he hasnt got the gas safe cert yet

Why would you worry about if you haven't been paid in full? I wouldn't honour the guaranty either.

 

[GasmanxxxR1]

Why would you worry about if you haven't been paid in full? I wouldn't honour the guaranty either.

Waiting to get paid before I cut off all comms with the muppet

 

[Leo21]

Waiting to get paid before I cut off all comms with the muppet

Tbh, the amount of late it is chances are you won't. Anymore phone calls, just say no workmanship or materials warranty until paid in full. Your well within your rights.

 

[AWheating]

sell them a bypass.

 

[Millsy 82]

Working on HA jobs you get this a lot. If it is there debt tough luck if it is someone else's they need to phone the supplier and get it taken off.

One poor girl I worked for took a flat on and put her last £20 on to the gas meter to last her until she got paid. It took most of it and the meter showed £180 in debt.

 

[Millsy 82]

Working on HA jobs you get this a lot. If it is there debt tough luck if it is someone else's they need to phone the supplier and get it taken off.

One poor girl I worked for took a flat on and put her last £20 on to the gas meter to last her until she got paid. It took most of it and the meter showed £180 in debt.

 

[bewsh]

Ofgem will test their meter for them, for a mere £95...

 

[Ermintrude]

Just gas rate boiler in full tilt.

 

[Reg Man]

30% of what you put in will be for the gas you use. 70% will be to pay off an outstanding debt.