Leaky Shower

[WaterTight]

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Afternoon,

One leaking shower. A Bristan 1901. Installed 6 years ago in a customer's house. It's leaking, as the second picture shows, from between the handle section and the very next gold ring section. It's a constant drip.

My questions are:

1) Which part(s) would I need to replace? I'm guessing some kind of o-ring or seal.

2) Can anyone confirm which one of 1901 range it is from this link Bristan Spares - Bristan Shower Spares - Bristan Spare or Part I think it looks like this one Bristan 1901 Easytherm Thermostatic Shower Adjustable Riser - Gold | Bristan | Shower Spares | Shower Doctor

3) Underneath the diagram listed with a hundred numbers there is a available spares list with only two numbers listed. Looks like there is only one o-ring available, would this be the one I'm after?

4) If yes to all of the above is it just a case of isolate supplies, remove cap, undo screw, pull off pieces, replace o-ring, re-assemble, test?

Thanks

[Plumbstar Tom]

1) Seals kit for the cartridge

2) It looks quite old so would ring Bristan as the shower doctor one looks different

4) Isolate, take off handles, pull out cartridge, replace seals, grease and refit

[system3]

Had a similar problem a few years back and contacted the manufacturers direct. They were very helpful both with the needed advice, and the required part. Call them with the serial number or model number and explain the problem.

[mjt]

agree with the above - should be a relatively simple job proividing everything undoes ok!!!!

[Plumbstar Tom]

agree with the above - should be a relatively simple job proividing everything undoes ok!!!!

hmmm, siad that a number of times before!

[mjt]

following by swearing sweating and nashing of teeth!!!!

[WaterTight]

Thanks everyone, have emailed Britsan with photo.

And yes, I've tried to give up on ever thinking a job will be quick and simple but I do fall back into old habbits. Finished a quoted 3 hour job in an hour recently and found myself thinking "Blimey, that went well." Just when I was wondering how to fill up another half hour tidying things up I noticed a weep. Took nearly 4 hours in the end.

[mjt]

Thanks everyone, have emailed Britsan with photo.

And yes, I've tried to give up on ever thinking a job will be quick and simple but I do fall back into old habbits. Finished a quoted 3 hour job in an hour recently and found myself thinking "Blimey, that went well." Just when I was wondering how to fill up another half hour tidying things up I noticed a weep. Took nearly 4 hours in the end.

oh mate nightmare

[mjt]

Thanks everyone, have emailed Britsan with photo.

expect an email back in about a week lol

[WaterTight]

Update: Got seals kit through after emailing them a picture. As mentioned before not done one of these before. The seal kit comes with 2 large black rings, two smaller ones and a white plastic one. Do I need to replace all of these when I dismantle on job or is some of it spare / unnecessary?

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[EPH]

If you're taking apart something that they've supplied a replacement o ring for then change it and put a fine smear of silicone grease on.

[Plumbstar Tom]

I would change them all

Just swap like for like, new seals for old and wipe a smear of silicon grease on each and pop it back in

[woodsy]

Change them all and be prepared for several attempts as they can be a !!!!! to stop weeping- defying logic sometimes. Had to do several valves, all with very high water pressure and with unvented systems. Their tech help, once you get through, are very helpful.

[WaterTight]

Thanks chaps!

[WaterTight]

Well this didn't go well. Dismantled everything, all came apart ine, neatly lining the parts up on the window ledge in the order they came off, plug in the bathtub incase anything important dropped down, took everything off so all that was remaining was cartridge inside the shower body. Couldn't get it out. Didn't know whether there was something else to undo, scoured all around, felt all around, no grub screws no allen keys, no sirclips, nothing else at all. The cartridge could turn a quarter turn left and right but would not pull out. Put quite a bit of force on it with pair of grips but didn't want to damage it, it wasn't budging.

There was green scale all over it and it'd been dripping for many months so I was wondering whether it was limescaled into position.

The only other thing was on the top of the body of the housing (where the red arrow is pointing in attatched picture) there was a hexaganold nut on top of what looked like a fibre washer, different from the one picture but same place. I don't know what this is for and again it wouldn't undo. Might this be the release for the cartridge? I couldn't think what else it might be for unless it's an alternative place for the shower feed to come out of..

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