Re: Just moaning
Yes this is right, I like the customer who appreciates what you are trying to do for them and will go the extra mile, I had the bathroom from hell a few months ago, it got to a point where the job and the customer got me down so much I lost my rag with her, which was unprofessionel, I finished the job which was perfect. I got a call a few weeks later she was complaining about the shower pump and the noise it made, bathstore told her it would be quiet lol, I told her to take it up with bathstore and the manufacturor, some people are never happy. She mentioned that in the future she would like a quote for her ensuite, this will be expensive lol.
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